MESI Connectivity with Best Practice

We value your trust in the MESI Diagnostic System and the benefits it has brought to your patients and practice. Since launch, we’ve covered the cost of connection with Best Practice Patient Management software, ensuring your clinic runs efficiently and economically.

Over the past 18 months, we have invested heavily in hardware and software upgrades to enhance connectivity, security, and compatibility. These improvements ensure your practice continues to benefit from seamless connectivity.

To sustain these services, we will be introducing a fee-for-use model from 1st October 2025.

Key Updates

Service Fee Introduction

From 1 October 2025, a service fee of $250 every 6 months will apply for the MESI mTablet Connect connectivity service.  This equates to approximately $41 per month, or just $1.36 per day.

This is set well below typical industry connectivity costs and is simply designed to cover the ongoing investment in providing secure and reliable solutions.

Opt-In Process

EBOS Account Number ( if applicable )

Full Name

Site Name

Email Address

Contact Number

Best Practice Site ID

MESI mTablet Serial Number

I opt in (MESI best practice) and confirm that I am an authorised person for the account listed in this application and have full authority to act on the account holder’s behalf. Yes

EBOS Group Australia Pty Ltd (EBOS Healthcare) collects your personal information (PI) for the purposes of responding to your query, including to provide you with information about EBOS Healthcare’s products and services.  For these purposes, EBOS Healthcare may disclose your PI to our related bodies corporate and third parties contracted to us. If you do not provide this information, we may not be able to respond to your query. Our Privacy Policy contains further information on how we collect, hold and use your PI.

I consent to my information being collected and have read and understood the Privacy Policy Yes

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Submit

 

Service Access Deadline

Clinics that have not opted in by 1st October 2025 will no longer have access to connectivity services.

What Happens Next

• Opt-In Confirmation: You’ll receive further instructions via email and directly on your MESI mTablet.
• Billing: Once opted in, billing will occur bi-annually. Your first invoice will be issued following confirmation.
  
  

If You Do Not Opt In

You will still be able to use all MESI device functions. However, connectivity with Best Practice will no longer be automatic.

Instead, results will need to be printed manually via the PDF print function and stored in the Best Practice patient record.

 

We’re Here to Support You

We have been very conscious to keep our connectivity charges to the lowest level possible, allowing you to benefit from a reliable and secure solution at a price below industry average.

If you have questions, please contact your Key Account Manager.