Do I need an account to order online?

If you are a medical centre we recommend you login in to order online so you can place orders on your account.

How Do I register for an account?

You can register by clicking here and filling in our registration form.

Can I still shop as a guest without a login?

No not online, however you may call Customer Service to place a one off order.

 1800 269 534

How do I view stock at my local warehouse?

Once you log into your account,  your local warehouse will be auto allocated and stock availability will display on each product. If a product is not in stock, you may still order it, however it will go on back order.

What if im interstate?

Once you log into your account, your local warehouse will be auto allocated relative to your business. Even if you are interstate we will still deliver to your business.

Can I order out of stock items?

Yes, if you order it you will be placing that product on back order. Once it arrives we will ship it to you.

How can I pay my account?

Once logged in, you can click on “My Account” and then click on “Make Payment” follow the prompts to make a payment.

What payment methods are accepted?

You can select to either pay by Credit Card or if you have an account with EBOS Healthcare, then you may also place the order on your account.

If you have an account you may place your order on the account. However if you don’t have an account with us, then we only accept Mastercard and Visa as a payment.

When is payment due?

Payment is due 20 days from your statement date